AHEC Practice Support Services
Tools, resources, and support to redesign systems in your practice in order to enhance care and improve patient and care team satisfaction.
AHEC Practice Support Consultants help you:
- Adopt tools and methods to drive improvement and system change
- Prepare for recognition programs such as NCQA Patient-Centered Medical Home (PCMH)
- Earn credit toward Maintence of Certification Part IV
- Earn AMA PRA Category 1TM CME credit
- Compare your performance with other participating practices
- Meet with and learn from other participating practices
Practices involved in AHEC Practice Support Services learn to:
- Use patient feedback and clinical performance data to facilitate practice quality improvement
- Adopt and implement care protocols based on national clinical guidelines
- Use clinical decision support tools
- Ensure patients are cared for by their preferred provider
- Involve all providers and staff as part of a team that delivers patient care
- Communicate with patients using secure email and web portals
- Offer same-day appointments and expanded hours
- Provide or arrange for patients’ preventive, acute, chronic and end-of-life care
- Monitor care patients receive from specialists, hospitals, home health, etc.
- Generate and exchange electronic health information
- Reach out to patients with chronic diseases to ensure symptoms are well-controlled
- Teach patients to manage chronic conditions
- Partner with patients and families to set and achieve goals
- Base care on the needs and preferences of patients and families
- Involve patients actively in selecting treatment options
- Communicate with patients in a language they understand, taking cultural differences into account
